Heed

Tom Wallace

Heed Technical Guides

Comprehensive overview of the Heed Desktop Client, detailing its architecture and key operational components for IT administrators to understand the client's functionality, deployment, and security features.

Technical overview of Heed desktop client

How to manually set proxy settings for the Heed desktop client

Proxy Settings

Understand the Heed Admin Portal system settings, covering content defaults, branding, session timeouts, desktop client options, and data retention.

General System Settings

Heed and The Open Web Application Security Project

Heed Security Overview

Heed Architecture

Learn how to create and manage Integration Connections in Heed, generate API tokens, connect third-party apps, and use connections in workflows.

Integrations

Technical Overview and Security Details: Heed Desktop App

Initial technical information for IT administrators

Technical Overview

Workflow Triggers and Actions

Learn how to use the HTTP Client workflow activity in Heed to send REST API requests, configure authentication, add headers and request bodies, use proxies, and process API responses.

HTTP Client Action

Workflow Actions

This section provides guidance on installing and configuring Heed on your on-premise servers. Learn how to effectively install and configure the Heed messaging and communication platform, ensuring seamless integration within your organization's infrastructure.

On Premise Server Installation and Set Up

Scaling your Heed Installation

Capacity Planning

Server Installation and Setup

Log File Configuration

Installing and Upgrading

Explore the essential information and steps required to seamlessly integrate Heed with Active Directory. Learn how to enhance user management, authentication, and access control within your organization by leveraging this integration.

Integrating with Active Directory

Data Sync

Explore guides to manage and configure Heed, ensuring optimal setup and control over user settings and system preferences.

Administration

Entra ID (Azure AD) Authentication

Installation, configuration, and troubleshooting guides for the Heed desktop application on Windows and macOS.

Heed Desktop App

Create a custom design with text, images, and links

Features

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Case Studies

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Pricing

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Find answers and get help from Intercom Support and Community Experts

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